Replacement car before travel 



What is covered:

If you cannot use the Insured Vehicle because of an Event which happens within 7 days of when you were due to start your trip and Green Flag reasonably believe that the Insured Vehicle cannot be repaired before you leave; or the Insured Vehicle is stolen and not recovered before you leave.

Green Flag will pay up to the amount shown in the Benefits Schedule towards the cost of hiring another vehicle for the purpose of carrying out the planned trip,including any costs for delivery, insurance, and any other compulsory charges which the hire car provider may make. Please remember you must follow the usual conditions of the vehicle hire company selected. These will usually include :


  • >the need to have a current full driving licence with you at the time of hire;
  • >limits on acceptable endorsements;
  • >a credit card deposit ~ e.g. for fuel;
  • >drivers to be within the appropriate age limits for hire
  • >and to have held a full driving licence for at least 12 months.

If you cannot meet the above requirements quickly,then this will result in a delay in obtaining a hire vehicle and may result in you not being able to obtain a hire vehicle. In some cases you will have to pay for vehicle hire services locally. If this happens, Green Flag will give you a refund (up to cover limits) as long as you provide all necessary paperwork and have received approval from the assistance provider.

 

Important - What is not covered


The cost of any fuel you use in the hire vehicle.Usually you will be supplied with a vehicle that has a tank full of fuel, and it will be expected that it should be returned in the same condition. If not you will have to pay for fuel costs plus an administrative charge which Green Flag will not pay back.

Any ferry charges, road tolls, parking charges, and parking and motoring fines incurred during the time that a hire vehicle is allocated to you.

Green Flag cannot guarantee that hire cars will always be available and we are not responsible if they are not available. In particular, no guarantee can be made of 24 hour vehicle replacement. No guarantee can be made that there will be tow bars, roof racks, roof boxes, bike racks or other accessories on hire cars or that automatic transmission vehicles will be available. Similarly Green Flag cannot guarantee the availability of comfort features such as air conditioning.

Any claim resulting from breakdown if you have bought this insurance within 7 days of your scheduled departure date, or if the actual or imminent breakdown is discovered in the course of a service carried out within 7 days of that date.