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Loss of use of the Insured Vehicle

What is covered:

If you cannot use the insured vehicle because of an event and Green Flag or Allianz reasonably believe that the
insured vehicle will be out of use for more than eight hours; or the Insured Vehicle is stolen and not recovered within eight hours then  they will, at their option, pay for the reasonable costs of one of the following. Take you, your party and your luggage, by any suitable means, to your destination, and then return you to the insured vehicle after it has been repaired. Alternativley provide accommodation, including one daily meal (but not alcoholic drinks), for you and your party while the insured vehicle is being repaired. 

Benefits are provided up to the amount shown in the schedule towards the cost of hiring another vehicle, including any costs for delivery or collection and drop-off fees, insurance, and other compulsory charges which the hire car provider may make.You will be entitled to a hire vehicle for the time that the insured vehicle is unavailable to be used by you. This is the length of time that it is being repaired plus the time you need to travel to recover the insured vehicle. If repairs are completed before your scheduled return journey is due to begin but this return trip could not be reasonably completed within one day, you will not be expected to undertake this trip until you would normally have done so as per your scheduled journey. If repairs cannot be completed before your return home then Repatriation Terms and Conditions will apply.

Please remember. You must follow the usual conditions of the vehicle hire company selected. These will usually include the need to have a current full driving licence with you at the time of hire with limits on acceptable endorsements. A credit card for deposit ~ e.g. for fuel. Drivers must be within the appropriate age limits for hire and to have held a full driving licence for at least 12 months. If you cannot meet the above requirements quickly, then this will result in a delay in obtaining a hire vehicle, and may result in you not being able to obtain a hire vehicle. In some cases, you will have to pay for vehicle hire services locally. If this happens, Green Flag will give you a refund (up to cover limits) as long as You provide all necessary paperwork and have received approval from the assistance provider.

In most parts of Europe, hire vehicles are not permitted to cross national frontiers and it may be necessary to change hire cars at national borders. Please remember to notify the assistance provider of your intended route. Please remember that it is your responsibility to do all things reasonable and practicable to diminish any claim and to minimise the underwriters costs. An example would be that we would not supply hotel accommodation to you if you were towing a perfectly habitable caravan. In this instance the Underwriter would be prepared to pay for site fees.

What is not covered

The cost of any fuel used in the hire vehicle. Usually you will be supplied with a vehicle that has a tank full of fuel, and it will be expected that it should be returned in the same condition. If not you will have to pay for fuel costs plus an administrative charge which Green Flag or Allianz will not pay back. Any ferry charges, road tolls, parking charges, and parking and motoring fines incurred during the time that a hire vehicle is allocated to you. Green Flag or Allianz cannot guarantee that hire cars will always be available and Green Flag or Allianz are not responsible if they are not available. In particular, no guarantee can be made of 24 hour vehicle replacement. No guarantee can be made that there will be tow bars, roof racks, roof boxes, bike racks or other accessories on hire cars or that automatic transmission vehicles will be available. Similarly Green Flag or Allianzcannot guarantee the availability of comfort features such as air conditioning.